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After-Sale Service

After-Sale Service
We accept to renew the products which having problem in quality:



1. Please feedback the information about quality problems within 3-7 days after receipt of the goods;



2. Please provide real photos of products with quality problems;



3. For replacement, usually, we will send new products along with your next order;



4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;



5. We will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;



6. The following situations do not belong to the scope of return or exchange service:

1>. Products have been worn, used or washed;

2>. Products with thread residue, fade after washing and color difference due to different production batch;

3>. More than 7 days after receiving the goods;

4>. Refuse to provide photos of defective goods or the photos are completely unable to identify;



For the above situations that beyond the scope of return or exchange service, We will give more discounts or preferential policies in future orders according to the circumstances.